Privacy Policy

We collect information that helps us plan and service your travel. This may include your name, phone number, email address, city of residence, travel dates, passenger details (names, ages, passport information where required), and any preferences or special requests you share with us.

When you browse our website, we may also collect technical information such as your IP address, browser type, device information and pages visited, through cookies and similar technologies.

When you submit an enquiry form, request a quote, contact us on WhatsApp or call our team, we store the details you provide so a consultant can respond and follow up. This information is treated as confidential and is used only to assist with your travel planning.

• To prepare itineraries, quotes and booking proposals.
• To confirm availability, fares and inclusions with airlines, hotels and suppliers.
• To communicate with you by phone, email, WhatsApp or SMS about your trip.
• To process payments and issue booking confirmations, vouchers and invoices.
• To comply with legal, regulatory or airline requirements.
• To improve our website, products and customer service.

To complete your booking, we may share necessary information with airlines, hotels, transport operators, visa facilitators, insurance providers and payment gateways. We only share the details required for the specific service and expect these partners to handle your data responsibly.

We may contact you about your active enquiry or booking, and occasionally share travel updates, offers or service information we believe are relevant. You can ask us to stop promotional communications at any time.

Our website uses cookies and analytics tools to understand how visitors use the site, improve performance, and fix issues. You can control cookies through your browser settings. Analytics data is generally aggregated and does not personally identify you.

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no internet-based service can guarantee absolute security. Please keep your booking references and personal login details safe.

We retain your information for as long as necessary to provide our services, meet legal and accounting obligations, and resolve disputes. After the required period, personal data is deleted or anonymised.

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to reasonable requests in accordance with applicable law and may need to verify your identity before processing them.

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent. If you believe a child has provided us with personal data, please contact us.

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date. Continued use of our website or services after changes means you accept the updated policy.

If you have any questions about this Privacy Policy or how your data is handled, please contact us: